Ray of Hope Foundation (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website, make a donation, or engage with us via email or mobile communication.

Information We Collect

We may collect personal information you provide, including:

• Name
• Email address
• Phone number
• Payment information

You may provide this information when you:

• Make a donation
• Sign up for our newsletter
• Opt in to receive text messages
• Contact us directly

We also automatically collect certain non-personal data, such as:

• Browser type
• IP address
• Browsing behavior on our website

How We Use Your Information

We use collected information to:

• Process donations and send receipts
• Communicate updates, thank-you notes, and opportunities to support our mission
• Improve our website and user experience
• Send delivery notifications or marketing messages (only with consent)

Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing or promotional purposes.

• Mobile opt-in and consent data are never shared with any third party for any reason.
• Any reference to information sharing in this policy excludes mobile consent and opt-in data.
• We may disclose personal information only when legally required (e.g., in response to a subpoena or lawful request).

We will not transfer consumer data to external organizations under any circumstances, even with consent, except where legally mandated.

Messaging Terms and Conditions

By providing your mobile number and opting in, you consent to receive SMS messages from Ray of Hope Foundation (863-307-0925) regarding event reminders, delivery notifications, or updates related to our programs.

• Consent is not a condition of purchase or donation.
• Message frequency may vary (typically 1–2 messages per week).
• Message and data rates may apply.
• Reply STOP to unsubscribe at any time or HELP for assistance.

For additional questions, contact us at 863-307-0925 or debra@rayofhope.foundation.

Security

We use industry-standard security protocols to protect your information, including SSL encryption and secure payment gateways. However, no online transmission is 100% secure, so we encourage you to take caution when sharing sensitive information.

Your Choices

• You may unsubscribe from emails at any time by clicking the “unsubscribe” link in any of our messages.
• You may opt out of SMS by replying STOP.
• For any concerns or data-related requests, please contact us directly.

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.

Contact Us

Ray of Hope Foundation
Phone: 863-307-0925
Email: debra@rayofhope.foundation
Website: www.rayofhope.foundation